FAQ

Check-in begins at 3:00 PM. In-person check-in is available between 3:00 PM and 6:00 PM.

If you arrive early, you are welcome to park in our off-street lot and explore Cooperstown until your room is ready.

After 6:00 PM, we offer self check-in. Guests will receive a unique access code by text message on the day of arrival once a valid credit card is on file and the reservation is fully confirmed. Access codes expire at check-out.

Each guest room includes one designated off-street parking space in the lot behind the building. The driveway may be used briefly for unloading luggage but may not be used for parking.

A luggage wagon is available near the light post in the parking area to assist with transporting bags to the house. We kindly ask that the wagon be returned after use so it remains available for other guests.

Limited assistance with luggage may be available during staffed check-in hours between 3:00 PM and 6:00 PM.

Check-out is at 11:00 AM.

Late check-out may be available by request and is subject to availability. A $20 fee may be applied if late departure impacts room preparation.

Unapproved late departures may result in this charge being automatically applied.

Keys should be returned to the designated location provided at check-in. Lost or unreturned keys will result in a $40 replacement fee per key.

Yes. A full hot breakfast is served daily between 8:00 AM and 10:00 AM in the dining room. Guests will receive a message prior to arrival requesting breakfast selections for the following morning(s).

Yes. We take dietary needs seriously.

Our inn operates two physically separate kitchen spaces. One kitchen is maintained as a dedicated allergen-conscious environment and is not used for the preparation or storage of gluten-containing foods. Separate equipment, utensils, and preparation surfaces are used to help minimize cross-contact.

Guests with food allergies or dietary restrictions should notify us when booking or at least 72 hours before arrival whenever possible.

While we follow strict food preparation practices, we cannot guarantee a completely allergen-free environment. Guests with severe allergies are encouraged to contact us before booking.

Cancellations or reservation changes must be made at least 15 days prior to arrival. Payments will be refunded minus a $30 administrative fee.

Reservations cancelled within 15 days of arrival are non-refundable.

No-shows are considered cancellations and are non-refundable.

Guests who book directly through our website may purchase an optional Travel Protection Plan during booking. This plan allows guests to apply for refunds in the event of covered unforeseen circumstances.

Full payment is required at the time of booking.

We accept Visa, MasterCard, Discover, and American Express. Cash and checks are not accepted.

Room rates are subject to New York State Sales Tax (8%) and Otsego County Occupancy Tax (6%).

To maintain a quiet and relaxing environment, we welcome children age 10 and older.

Pets are not permitted.

The owners do have a dog on the property who may occasionally be present in common areas on the ground floor. He does not enter guest rooms.

Guests with animal allergies should take this into consideration when booking.

Quiet hours begin at 10:00 PM to ensure a restful stay for all guests and to respect our residential neighborhood.

No. Cooperstown Bed and Breakfast is a three-story Queen Anne home built in 1901 and does not have an elevator.

Guest rooms are located on upper floors and require the use of stairs.

Guests should be comfortable navigating stairs and carrying their own luggage.

If you have mobility concerns, please contact us before booking so we can help determine if the property is a good fit.

Smoking and vaping are not permitted anywhere on the property. Violation of this policy will result in a minimum $500 cleaning and odor removal fee.

Only registered guests are permitted on the property for more than a brief visit. Visitors must be approved in advance.

Firearms, weapons, explosives, or hazardous materials are not permitted anywhere on the property.

Daily housekeeping is not provided unless requested. Fresh towels and supplies are available upon request.

Lost items will be held for 14 days. If requested, items can be mailed back at the guest's expense.